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At estilounicoespinosa.com, customer satisfaction is our priority. However, we only accept returns in the following circumstances:
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Defective merchandise
- If an item is found to be defective upon delivery, please notify us within 7 days of receipt. We will arrange for a replacement or refund after verifying the defect.
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Conditions for returns
- Items must be in their original condition, unused, and in their original packaging.
- Proof of purchase is required to process any return.
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What is not covered?
- We are not responsible for theft or loss during the delivery process. Once the package has been handed over to the shipping carrier, any incidents during transit are beyond our control.
If you believe you have received a defective item, please contact us at info@estilounicoespinosa.com with your order details and photos of the defect.
Thank you for understanding our policies and for shopping at estilounicoespinosa.com!